How to add a new product?

There are scenarios where a product that you want to sell does not yet exist in our database. If that is the case, we have a form that you can use to submit a request for a new product.

Requesting a new product procedure

1. Navigate to https://my.eneba.com/sell-product (log in with your merchant account if not yet logged in);
2. Press on the Can't find? Request new name link;
3. Provide the necessary details in the form that popped up and submit it;
4. Our team will review your submission and inform you about the new product shortly.

A note on non-sellable products

Some products might be marked as not sellable. If that is the case, then you will not be able to create any auctions for that product. It is rarely such a case, but in order to verify that a product is sellable, reference the isSellable (Boolean!) field within the S_API_Product type of the S_product query.